Introduction
The protection of personal data is one of the values of GRUPO FREIXENET. Complying with the applicable regulations on the protection of personal data is a priority for us. The purpose of this policy is to explain how we will process the personal data that you provide us through the various forms on our website.
Joint controllers
The joint controllers of your personal data are the companies that comprise the FREIXENET GROUP, which are listed below:
COMERCIAL GRUPO FREIXENET, S.A.
SEGURA VIUDAS, S.A.
RENE BARBIER, S.A.
CAVAS CONDE DE CARALT, S.A.
CASTELLBLANCH, S.A.
CANALS Y NUBIOLA, S.A.
BODEGAS VALDUBÓN, S.L.
UNIÓ CELLERS DEL NOYA, S.A. (UCSA)
SOLAR VIEJO DE LAGUARDIA, S.L.
BODEGAS VIONTA, S.L.
GRAFICAS SANT QUINTIN, S.A.
FREIXENET, S.A.
VITICULTORS DEL PRIOTAT, S.L.
VIÑAS DEL MONTSANT, S.L:
FREIXENET RETAIL, S.L.
These companies produce products of the same nature under different brands, which provides the legal basis for being joint controllers of the data they obtain as a group. FREIXENET, S.A. manages all of the personal data for GRUPO FREIXENET, meaning all requests and questions related to the protection of personal data will be handled by said company, whose contact details are provided below:
Company name | GRUPO FREIXENET |
Phone number | (+34) 938917030 |
Address | Joan Sala, 2 08770 Sant Sadurní de Noia (BARCELONA) |
Types of data subjects and data
This privacy policy refers to the processing involving the following types of data subjects and data provided by the data subjects through the various forms, pages and sections of our website:
Customers and consumers | Identification data provided by the data subject Contact information provided by the data subject Data necessary to make the sale and delivery |
Visitors to our winery | Identification data provided by the data subject Contact information provided by the data subject Details on companions Day of the reservation |
Newsletter subscribers | Identifying information Contact details |
Applicants | Identifying information Contact details CV |
Registered users of our websites | Identifying information Contact details |
Unidentified users of our websites | IP Address Session data obtained through server logs |
Purposes of the processing
Our company collects your personal data for the following purposes:
Customers and consumers | To conduct the relationship with customers and consumers. To sell and deliver products. To reply to questions and comments. To send them our newsletter with information on our products, services, events and promotional activities. |
Visitors to our winery | To confirm reservations and visits to the winery. To send them our newsletter with information on our products, services, events and promotional activities. |
Newsletter subscribers | To maintain the relationship with the pharmacist. To send them our newsletter with information on our products, services, events and promotional activities. |
Candidates | To receive CVs To screen candidates. |
Registered users on our websites | To improve the content offered. To improve the structure and navigability of the website. To send them our newsletter with information on our products, services, events and promotional activities. |
Unidentified users of our websites | To improve the content offered. To improve the structure and navigability of the website. |
Any other purpose will be reported to you before we process your data.
Legal grounds for the processing
The legal basis for processing your data is as follows:
Consent of the data subject | If you give us your consent, we will send you commercial communications and we will process your data within the scope of your consent and for the purposes specified. You can revoke your consent to receive commercial communications at any time by clicking on the link we will include for this purpose in each of the communications, or by informing us by mail of your desire to revoke your consent. |
Fulfillment of a contract | The law allows us to process your data if necessary to execute a contract, so that we can provide our products and services, and to comply with the obligations laid out in said contract. |
Legal obligation | We may have to engage in certain data processing, such as for billing, accounting, tax returns, or the prevention of money laundering, for example, because we are required to do so by law. |
Legitimate interest | We may process data in an effort to improve quality and personalize our service in order to increase your level of satisfaction. To do so, we will need to seek your opinion and analyze your habits and preferences. |
Recipients of the data
Your data will not be sold, rented or made available to third parties. In certain cases, access to your data will be given to certain providers that render services to our company, such as the sending of newsletters, storage of data or web pages, but in no case will they process the data for their own purposes. The complete list of categories of providers that can access your data by virtue of providing a service is at your disposal. If you wish to access it, please write to us at gdpr@freixenet.es and we will send you the most recent version.
Storage periods
Your data will be stored as long as strictly necessary to achieve the purposes of the processing, though we may be required to store it longer so as to make it available to the competent authorities and to deal with claims. In this case, the data will be kept blocked until the end of the limitation period, at which time they will be erased.
Exercise of rights
The current regulation grants you the following rights:
Right of access | You have the right to find out what personal data we process in relation to your person. |
Right to rectification | You have the right to rectify or complete any data that is inaccurate or incomplete. |
Right to erasure | You may request that your personal data be deleted from our systems and files. |
Right to object | You may object to the processing of your data for direct marketing purposes, as well as for personal reasons, unless the basis of the processing is the legitimate interest. |
Right to limit the processing | You can request that the processing be limited if you challenge its accuracy or when it is illegal and you object to the erasure of your personal data and request instead the limitation of their use. Also when the data are no longer necessary for the processing, but you need them for the establishment, exercise or defence of legal claims. And finally, when you have objected to the processing while verifying if the legitimate interest of the controller prevails over that of the data subject. |
Right to data portability | You have the right to obtain a copy of all the data that you have given us and, when technically possible, you have the right to request that your personal data be transferred to another data controller. |
You can exercise these rights at no cost, as well as withdraw your consent at any time, by contacting our company through any of the following means and providing a copy of your ID card or an equivalent document as proof of your identity:
- By e-mail, to be sent to gdpr@freixenet.es
- By postal mail, addressed to Comité de Protección de Datos y Seguridad de la Información de FREIXENET, SA, Joan Sala, 2, 08770 Sant Sadurní de Noia, BARCELONA, SPAIN
In both cases, you must label the message with the reference “Data Protection”.
If you need to make a query or suggestion regarding the processing of your personal data, you may also write to the addresses provided to exercise your rights.
You also have the right to file a claim with the Spanish Data Protection Agency (AEPD), the competent data protection authority in Spain, if you believe that your data have not been properly processed.
Confidentiality and security in data processing
The data received by our company will be processed with the utmost discretion and confidentiality. Our company has established all the technical and organizational means at its disposal to avoid the loss, misuse, alteration, unauthorized access or copying of the data provided.
International transfers
In the event that any of our service providers process personal data in a third country, our company will apply all the measures and controls at our disposal to protect your personal data. The main measures adopted by our company when transferring personal data abroad are the signing of standard contractual clauses approved by the European Commission, adherence to international agreements, such as the Privacy Shield, and requesting approved and recognized certificates or codes of conduct. You can request the list of suppliers by writing to gdpr@freixenet.es